Notice #32847
Investigating

Some PayPal Payments Not Registering Correctly

We are investigating an issue with PayPal payments not registering correctly in some scenarios. We are working to identify and resolve this issue as quickly as possible. In the meantime, we suggest monitoring recurring PayPal payments to ensure they have been captured and processed correctly. If you have any questions regarding this issue, or a recurring PayPal payment, please contact our support team using the details below.

Notice #32658
Underway

Security & Performance Related Maintenance through August 23, 2019 (Part 4)

We expect to be finished

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Overview

We have additional security & performance related maintenance scheduled for some preview and live servers weekdays between 8PM CDT and 5AM CDT through August 23, 2019. Expected impact is less than 30 minutes for each site.

If your Rainmaker Platform Preview site is unavailable following this maintenance, please log in to your Rainmaker Customer Portal at https://my.newrainmaker.com/portal/ and confirm your preview site URL. For a limited number of customers, those preview site addresses will be updated during this maintenance.

If you experience any downtime longer than 30 minutes or if you have any questions regarding this server maintenance or your site, please contact our support team using the details below.

  • Scheduled for Tue, 20 Aug 2019 22:00 CDT
  • Expected to take 4 days
Previous Incidents

[Complete] Security & Performance Related Maintenance through August 23, 2019 (Part 3)

This was a planned incident, it took 1 week and 1 second.
Tue, 13 Aug 2019
12:08:16 CDT
Overview

We have additional security & performance related maintenance scheduled for some preview and live servers weekdays between 8PM CDT and 5AM CDT through August 23, 2019. Expected impact is less than 30 minutes for each site.

If your Rainmaker Platform Preview site is unavailable following this maintenance, please log in to your Rainmaker Customer Portal at https://my.newrainmaker.com/portal/ and confirm your preview site URL. For a limited number of customers, those preview site addresses will be updated during this maintenance.

If you experience any downtime longer than 30 minutes or if you have any questions regarding this server maintenance or your site, please contact our support team using the details below.

  • Scheduled for Tue, 13 Aug 2019 22:00 CDT
  • Expected to take 1 week
22:00:04 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Tue, 20 Aug 2019
22:00:05 CDT

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.